Returns & Guarantee
We want you to love your sprouter.
That’s why every sprouter comes with a 30-day “love it or send it back” guarantee.
Try it. Use it. Grow with it.
If you don’t love it, you can return it within 30 days of delivery.
To start a return, simply email support@TheSproutingCompany.com with your order number and request. Our team will take care of you.
Please note:
- Return shipping is currently the responsibility of the customer
- Original proof of purchase is required to process a return
Because seeds are food, we don’t accept returns. That said, if anything about your seeds doesn’t meet expectations, reach out. We’ll make it right.
In addition, your sprouter is backed by a 1-year warranty. If anything isn’t working as expected, we’ll fix or replace it.
Shipping Damage
If your order arrives damaged, please contact us within 3 business days of delivery and we'll resolve it quickly.